Medical Identity Theft

Guard Against Medical Identity Theft

by Diane Wedner on July 2, 2012 

What’s worse than facing a whopping medical bill? Facing a whopping medical bill that someone else racked up using your identity.
Each year about 2 million Americans are victims of medical identity theft. It costs individual victims about $22,000, according to the Third Annual National Study on Medical Theft.
The survey, conducted by the independent research company Ponemon Institute, revealed that the estimated total cost—to all involved—is about $41 billion yearly.
“A majority of people often don’t find out their medical identity has been stolen until they hear from a collection agency,” says Ken Chaplin, a senior vice president of marketing for Experian. “They find out they owe money to a medical provider and they’ve defaulted on the bill.”
Half of the respondents said they knew the person who stole their identity: caregivers, a child or a sibling who gained access from insurance information left on a desk or in a drawer.
Some respondents said they permitted family members to use their personal identification to get medical services, including treatment, health care products and medications.
“It’s pretty shocking, but something to be aware of,” Chaplin says. “Lock up your information and treat it like any valuable.”
Why so valuable? The survey reports that 20% of respondents said their medical records were accessed or modified. Altered medical records can result in patients getting the wrong treatment.
Also, victims pay out-of-pocket expenses to resolve the identity theft.
“The medical industry is different than the financial industry,” Chaplin says. “They often limit their exposure. So find out what you’re liable for if your medical identity is stolen. Some companies cap your liability, but others don’t.”
Survey respondents claimed that on average it took about one year to resolve the theft.
Here are some useful tips to avoid being a victim of medical identity theft:

• When the explanation of benefits arrive from your insurance company, read them over. Make sure that the services provided were those you actually got. If you see unfamiliar ones, “that’s a big red flag,” Chaplin says. “Call the insurance company immediately. The quicker you take action, the quicker you can cut it off.”
• Don’t share your insurance information with anyone, Chaplin says.
• Put your insurance card in a locked drawer at home, taking it out only on the day of a doctor visit. When a wallet is stolen, victims quickly cancel their credit cards, but forget their health insurance card is there too for the taking. Do leave home without it!
• Identity-theft-protection companies, such as Experian ProtectMyID, provide alerts when your identity is stolen and assist in resolving the claims.

Richard Figley

Independent Associate
614.395.2313
figleyr@legalshield.com
www.ProtectMyID.com